Privacy Policy

Unfortunately, as many international surveys show, the chances of being on the data protection policy page are extremely low. For this reason, we are very pleased that you have found the time to read this text, giving us the opportunity to explain to you the purposes and ways in which we process your personal data.

First of all, we give you an easy-to-understand summary of the key points of our policy. Then you can find more detailed information about it: It is nuYOU LED‘s policy to respect your privacy regarding any information we may collect while operating our websites. nuYOU LED was created and belongs to the –nuYOU LED LLC-, hereinafter referred to as the “Company” or “us”.

For issues related to the protection of your data you can contact us directly at support@nuyouled.com

Based on the legal framework for data protection, the focus of which is the General Data Protection Regulation (GDPR), the Company is responsible for processing the data you provide to nuYOU LED. To understand the terms associated with data protection, see the glossary we have prepared for you.

How do we collect your data and why?

We process your various data, such as e.g. username, email address, depending on your relationship with our website and, as a rule, in three cases:
• When you register as a member of nuYOU LED, either as a customer, or in another capacity.
• When you contact us through the website or email.
• When you buy a product through the website.

There are still some cases in which we process your data, on a small scale and for a specific purpose, such as through cookies. The legal basis for processing is mainly the execution of a contract, in some cases however we rely on our legal interest (i.e. safeguarding the security of our information systems) or on the existence of a legal obligation.

Cookies Policy
Information

At nuYOU LED we consider it important to know what cookies we use on our website but also for what reasons we use them. Our goal is to provide you with the right information and the best browsing experience on our site.

Why do we use cookies?

We use cookies to improve the operation of nuyouled.com, your proper browsing, your easy connection and your smooth movement in its individual pages. At the same time, cookies allow us to present you advertising and training content related to your interests and needs.

Also, cookies help us analyze how visitors use our site, how they browse and what they find difficult. In this way we can constantly optimize the operation of the e-shop and deal with any problems that may arise.

All information collected by these cookies is used only to improve your own shopping experience, structure and content of nuyouled.com.

What are cookies?

Cookies are pieces of information in the form of very small text, stored in the browser you use on the PC on your Smartphone and tablet (Chrome, Mozilla Firefox, etc.), helping the more efficient operation of our site. Cookies in no way cause harm to users’ computers or files stored on them. The information stored in cookies is used for identification and optimization purposes.

Categories

1) Necessary Cookies

They allow the basic functions of the site to be performed, such as adding products to the cart, electronic payment and storing products on the wish-list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is directly affected, but your personal browsing experience is also degraded, since basic e-commerce functions are malfunctioning.

2) Functionality cookies

These cookies “memorize” your preferences when browsing our site, so we can suggest the right products based on your needs. With these cookies you enjoy a personalized version of nuyouled.com with the result that it is much easier to find what you are looking for.

3) Statistics Cookies

Statistics cookies or analytics cookies are a subset of functionality cookies and enable us to evaluate the effectiveness of the various functions of our site in order to continuously improve the experience we offer you.

4) Promotion Cookies

Promotional cookies are used to “serve” ads that are more relevant to you and your interests. They are also used to send targeted advertising with the aim of reducing mass, unwanted and meaningless advertising messages. You can manage your Cookies Preferences at your browser’s settings.

What are your rights?

A detailed description of your rights at the nuYOU LED level can be found in the corresponding section in the text. If you consider that we violate data protection legislation, you have the right to lodge a complaint with the Personal Data Protection Authority.

How long do we store your data?

We store your data for as long as necessary based on our relationship (i.e. if you are a member, what kind of profile you have, etc.), your wishes (i.e. if you request their deletion), and the existence of any legal obligation (i.e. tax data). To set the storage period, we always keep in mind the principle of limiting the storage period, while in any case we take care of their safe observance.

Who do we share your data with?

With absolutely no purpose for direct commercial promotion. We use third party services (processors) for very specific and absolutely necessary services, such as hosting or web analytics. We have selected for these services large organizations that provide security guarantees and we have contracted with them in order to provide safe services. In some cases we may be required to share data with judicial or police authorities, under strict terms and conditions.

Wanting to keep your interest and stay on the page, we will try to avoid complex legal terminology and communicate in the simplest and most understandable language possible.

However, this is not always easy, so if you have any questions about our policy, please do not hesitate to contact support@nuyouled.com

1. Who we are (Data Controller)

nuyouled.com is a website for commercial use and customers, which has been created, maintained and owned by nuYOU LED LLC (hereinafter referred to as “We” or “Company”).

We consider the management of your personal data a very serious matter and that is why we make every effort to fully comply with all the rules of their processing, as they arise from European law (you can find the relevant legal framework at the end text). We collect some information about nuYOU LED visitors and registered users, which can lead to their immediate or indirect identification.

According to the current legal framework, there are personal data, you as visitors or registered users, you are the “data subjects” and we, as a company, are the “responsible for processing” your data. The purpose of our policy is to explain the following in the simplest, most understandable and concise way possible: nuYOU LED undertakes to process your data in a lawful and transparent manner, always in accordance with the applicable legal framework, as enshrined in the General Data Protection Regulation (GDPR).

What this means in practice:
• We collect and process your data only for specified, explicit and legal purposes.
• We collect and process only the data that are necessary for the purposes we set
• We make every effort to ensure that your data is accurate, providing you, as the case may be, with the ability to correct / delete
• We retain your data for the period of time required for the purposes we set
• We make every effort to safeguard the security of your data from unauthorized or unauthorized processing and accidental loss, destruction or damage.

In the context of data protection, we implement a number of appropriate technical and organizational measures, adopt internal security policies, properly train its staff, which is committed to maintaining confidentiality and confidentiality, while utilizing a number of technologies that ensure the security of your data (i.e. SSL certificate, encryption, certified hosting providers). As required by the principles of information security and data protection, technical and organizational security measures are regularly monitored and, if necessary, updated and adapted to the new best practices.

2. What data we process for you and for what purpose

As a rule, we collect and process data of nuYOU LED visitors / users only when they provide it directly and voluntarily, so a simple visit to the website does not necessarily mean that we process your data.

However, this rule may not apply in absolutely two cases: to the data collected with the help of cookies (see details here) and to some data, which is automatically collected during your visit.

2A. Data we collect automatically

Due to the nature and mode of operation of the internet, as soon as you visit our website, our server (transmitter) records your IP address, which is a personal fact, even if as a website we cannot identify you on our own based on this item. The reasons (legal basis and purpose) for which we collect your IP address, along with the date and time of connection and keep them in special files (log files) are the following:

On the one hand, we have a legitimate interest in processing this data in order to ensure the security of networks, information and services from accidental events or illegal or malicious activities that jeopardize the availability, authenticity, integrity and confidentiality of stored or live data. For instance, control of “denial of service” attacks), but also to establish, exercise or support legal claims.

On the other hand, we have a legal obligation to comply with this information, as the protection of your data by malicious users is a priority and our duty. In addition, in accordance with the current framework, we may be asked to provide information from police or judicial authorities, which we should be able to provide, always under strict conditions and conditions.

2B. Data provided by you
I. Buyers

Data that we process

To purchase a product as a visitor or a member, nuYOU LED collects and compulsorily processes the following information:

Name, property, email address, payment information.

Optionally, members – non-customers can fill in an address, phone, fax, website.

These data, regardless of privacy do not appear in public, and only nuYOU LED administrators have access to them.

Purpose of processing – Legal basis

The basic information is required in order to be able to provide you with our services (secure transaction, information), to the extent that they are provided exclusively to customers in accordance with the relevant terms of use (contractual obligation).

In addition, under the same Convention and for reasons relating to the optimal performance of the nuYOU LED registration model (legal interest), member customers are given the option of completing, optionally, some additional professional information.

II. Members

Data that we process

To register a member who has the status of a customer, nuYOU LED must request the following information:

Name, email address

Optionally, members – customers can complete address, telephone, fax, website, , specialization, social media profile.

Purpose of processing – Legal basis

The main purpose of processing your data is to provide with information services (contractual obligation).

For commercial service promotion, see legal interest in the category below.

Finally, the information that is required is necessary in order to address, if necessary, any issue of objection to the legal capacity (legal obligation).

Attention: The accuracy and authenticity of the data is borne by the users who submit it. In the event that a request for verification, correction or removal of data is submitted, the Website undertakes to examine it within a reasonable period of time. In case of submission of incorrect data, we keep the possibility of deletion of the account, reserved for any further rights (see also the terms of use).

ΙΙΙ. nuYOU LED contact form

Data that we process

We provide nuYOU LED visitors with the opportunity to contact us via the contact form. The information required for communication is:

Name and email

Purpose of processing – Legal basis

We process the data based on your consent, which you provide with positive energy before sending your message, in order to provide you with a response. You have the right to withdraw your consent at any time without prejudice to the lawfulness of the processing based on the consent prior to its revocation.

Sending an email alone or submitting a contact form does not make you a member of nuYOU LED, so it is not in itself sufficient reason to include you in our database nor do we retain your business promotions.

Attention: Messages sent using a contact form are not covered by any kind of confidentiality, legal or otherwise. Therefore, you should NOT include sensitive information about yourself or third parties in your messages.

3. Processing based on the legal interest

In addition to the services we provide depending on your status, where we process your data in order to fulfill our contractual obligation, we may process your data to directly promote new services or products, our own or third parties (marketing).

First of all, in these cases we will only process contact details (name, email, phone number, address) and business status. Additionally, you can choose not to receive such messages when creating your profile, manage your subscriptions from your profile at any time, and in any nuYOU LED communication with you, you have the right to object to the processing of your data for this purpose.

4. Information on newsletter management

nuYOU LED regularly sends newsletters to its users, depending on their status.

By creating your profile on nuYOU LED.com as a customer, you are automatically included in the list of recipients of newsletters to the email you declare. In newsletter you receive, you have the ability to unsubscribe, with a relevant link at the end of the email. The management of your subscription to the newsletter is easily accessible through your profile (dashboard – newsletter subscription), where you can register and unsubscribe.

nuYOU LED reserves the right to delete any recipient from the newsletter lists without justification.

nuYOU LED administrators make every effort to ensure that the newsletters work properly, but it is always possible that technical or organizational problems may arise. For any issue that arises as well as for any relevant information regarding the operation of the newsletters, please contact us at support@nuyouled.com

5. Where and for how long do we store your data?

Your data is stored in the company’s system, which is hosted on a server that uses resources from Amazon’s data center infrastructure in Dublin, Ireland. The management of the server is carried out with the appropriate methods, exclusively and only by strictly limited staff of the Company itself, without the mediation of third parties.

As a general rule, we retain your data only for a period of time, which is necessary for each processing purpose. There are clearly certain storage periods for each data category. For example, if you are registered with nuYOU LED, we retain your data for as long as you remain a member, unless you are a subscriber (see below). If you send a message via the contact form to nuYOU LED, your message and details will be deleted within twelve months from the date of sending the last message we receive from you.

The rules for determining the retention period result from ensuring the rules for data protection, the best practices in the field and the safeguarding of the proper functioning of the Company. However, in addition to the parameters set by the same Company, there are also conditions set by the competent authorities that must be taken into account

6. What are your rights regarding your data and how can you exercise them?

Based on the General Data Protection Regulation you have a number of rights in relation to the processing of your data by the Company. You can be generally informed of your infographic rights for this purpose.

Specifically, regarding nuYOU LED, you have:

• Right of access, i.e. to submit a request to be informed if we are processing data and, if so, what is this, and some more information, such as e.g. the purpose of processing, the recipients, etc. ,
• Right of correction, i.e. to request the correction or even the completion of your data, (important note: you have the ability to correct any data through your profile)
• Right of deletion, i.e. to request, under certain conditions, the deletion of your data
• Right to restrict the processing, i.e. to ensure, under certain conditions, the restriction of the processing of your data by us
• Right of objection, i.e. to oppose at any time the processing of your data based on our legal interest (commercial promotion)
• Right to data portability, i.e. to request the data you have provided to us in a structured, commonly used and readable format machine, if this is deemed technically feasible based on the provisions of the GDPR.

Finally, in the event of data breach, which may jeopardize your rights and freedoms and if it does not fall under one of the exceptions provided for in the GDPR, we have an obligation to inform you without undue delay.

Compliance with the legal framework for data processing and, in this context, the exercise of your rights is a priority for the Company. For this reason, we have the right to request the provision of additional information, which is necessary to confirm your identity before exercising your rights, such as e.g. deleting your profile.

First of all, we are obliged to respond to your request immediately and within one month at the latest. If deemed necessary, taking into account the complexity of your application and the number of applications pending for processing, this period may be extended by another two months. In any case, we will inform you as soon as possible and, in any case, within one month of the submission of your request, for its progress and for the reason for the possible delay in its satisfaction.

In the event that your requests are manifestly unfounded or excessive, especially due to their recurring nature, the Company may either impose a reasonable fee, taking into account the administrative costs of providing the information or the announcement or execution of the requested action or refuse to follow up on your request.

In case you consider that we do not comply with the legislation on personal data protection, you have the right to file a complaint with the competent supervisory authority (Authority for the Protection of Personal Data).

For any questions or concerns regarding the protection of your data by us, please do not hesitate to contact us at support@nuyouled.com.

7. Social Media

nuYOU LED has official accounts on the following social media:

Facebook: https://www.facebook.com/nuyouled/
Instagram: https://www.instagram.com/nuyouled/

With the help of each of the above platforms we collect and process some of your data (such as the username you use and your photo).

The purpose of processing all the data we collect about you, whether anonymous or not, is to provide information about our content or to communicate with you by replying to the messages you send us.

Legal basis for processing is your consent.

Provide your consent by liking or following our pages and you can recall it just as easily, in exactly the same way (unlike, unfollow). Your consent implies the acceptance of our data protection policy, which is set out in a clear and easily accessible point on each page. If you do not agree with our policy, you must revoke your consent in an appropriate manner (unlike, unfollow). Based on the above (and the decision of the Court of Justice of the EU), the Company is considered jointly responsible for the processing of your data together with the social networking platform. In order to ensure more complete protection of the rights of individuals who visit our social media pages, we strictly adhere to our obligations regarding the protection of personal data. In particular, social media management is part of our internal privacy policy. In this context, we are implementing a number of appropriate technical and organizational measures, such as restricting people who have access to media management, in order to ensure secure data processing. As required by the principles of information security and data protection, technical and organizational security measures are regularly monitored and, if necessary, updated and adapted to the new best practices.

Important Note: We are not responsible for the manner or means by which each of the above platforms processes your data. Find out about the policy of these media from the respective links:

Facebook: here and here
Instagram: here

nuYOU LED encourages users to comment on posts and / or pages they maintain on social media as part of an open dialogue with respect for different views.

nuYOU LED does not have a general obligation to control the content submitted by users of these media, however it does make efforts to ensure a secure online environment.

Therefore, nuYOU LED administrators have the right to remove any kind of content that is deemed to infringe the Terms of Use of the Website, such as abusive, vulgar, pornographic, threatening, advertising or infringing intellectual property rights

In case you find that user content hosted on nuYOU LED social media pages offends or otherwise violates our terms of use, please contact nuYOU LED administrators immediately.

8. Hyperlinks to third party websites

With the help of appropriate hyperlink within nuYOU LED, access to third party websites is provided. These hyperlinks have been installed for the sole purpose of making it easier for visitors to browse the web. It is by no means an indication of acceptance or approval of the content of the websites listed above. Each link leads to a different website, the browsing of which is subject to their own terms of use and data protection.

nuYOU LED bears absolutely no responsibility for the content and privacy policy of the website listed above.

Access using the provided hyperlinks to each website takes place at the sole responsibility of the user himself. We encourage you to read the data protection policies of all the websites you visit.

9. Minors

Our content and services are aimed exclusively at people over the age of 18 and we do not knowingly collect any information about individuals under this age limit. If you are under the age of 18, you are not allowed to submit your information to us in any way.

Since it is not technically possible to effectively control your age in all cases, we undertake, in the event that the submission of personal data concerning minors is reported and verified, to immediately delete all relevant information. This deletion is valid without prejudice to the need to comply with the data in case of establishment, exercise or support of our legal claims, or the provision of consent by a guardian.

10. Changes in policy and information

Effective protection of your personal data requires the systematic monitoring of our policies and procedures. At the same time, our desire to provide better services means that we are constantly striving to improve our practices and adopt new ones, always with respect to your personal data.

Therefore, the current protection policy D. Personal Data may be modified at any time without notice. Guided by the principle of transparency, we are committed to informing you of any significant changes in our policy. In any case, however, you should check our policy at regular intervals, as the use of our services entails its acceptance by you.

11. Questions?

If you have any questions about our Policy or the way our data is processed by us in general, you can contact at support@nuyouled.com.